Effective Date: 10 September 2025
1. Introduction
Welcome to ranges.au (“Website”), operated by Chevalier Services Pty Ltd trading as Ranges Australia (ACN: 604 585 891) (“we”, “us”, “our”), a company registered in Victoria, Australia. These Terms and Conditions (“Terms”) govern your access to and use of the Website, including its content, contact form, analytics, and any linked resources. By accessing or using the Website, you (“you”, “user”) agree to these Terms.
These Terms supplement our Master Services Agreement (MSA) for clients engaging our services and our Privacy Policy (ranges.au/privacy) for personal information handling. For service engagements, first refer to the MSA (ranges.au/service-agreement).
2. Use of the Website
2.1 Permitted Use
You may use the Website to:
- Learn about our consulting services and sub-brands (Ranges Technology, Digital, Media).
- Access linked resources (e.g., Privacy Policy, Master Services Agreement, sub-brand sites).
- Submit inquiries via the contact form.
- View hosted content (e.g., videos, articles).
2.2 Prohibited Use
You must not:
- Use the Website for unlawful purposes or in violation of Australian law (e.g., Copyright Act 1968 (Cth)).
- Attempt to access, modify, or disrupt Website functionality (e.g., hacking, spamming the contact form).
- Reproduce, distribute, or modify Website content without our written consent, except as permitted by law.
- Submit false, misleading, or infringing content via the contact form or other submissions.
2.3 User Submissions
Any content you submit (e.g., via contact form, future testimonials) must:
- Be accurate and lawful.
- Not infringe third-party rights (e.g., intellectual property, privacy).
- Have all necessary consents, including moral rights consents under the Copyright Act 1968 (Cth).
You grant us a non-exclusive, royalty-free licence to use, store, and display submissions for Website operation or promotion (e.g., testimonials), subject to our Privacy Policy. You indemnify us against claims arising from your submissions (e.g., IP infringement), subject to section 5.
3. Intellectual Property
All Website content (e.g., text, logos, videos, design) is owned by or licensed to Ranges Australia, protected by Australian copyright and trademark laws. You may not reproduce, modify, or distribute content without our written consent, except for personal, non-commercial use (e.g., viewing). Third-party content (e.g., linked sites, videos) is subject to their respective terms.
Testimonials, if included, are used with client consent, per our MSA (section 9.1). You may request removal of your testimonial by contacting us at info (at) ranges net au, per section 7.
4. Third-Party Links and Content
The Website may link to third-party sites (e.g., sub-brand sites, external resources) or include third-party content (e.g., hosted videos or articles). We do not control these and disclaim liability for their performance, availability, or accuracy, to the extent permitted by the Australian Consumer Law (ACL). Your use of third-party sites/content is at your own risk and subject to their terms.
5. Disclaimer and Limitation of Liability
We provide the Website with due care but do not guarantee uninterrupted access, error-free content, or freedom from viruses. To the maximum extent permitted by law:
- The Website is provided “as is,” with no warranties beyond non-excludable ACL rights (e.g., due care and skill).
- Our liability for Website use (e.g., access issues, third-party content) is limited to $100 or the cost of resupplying access, whichever is lower, subject to non-excludable ACL rights.
- You indemnify us against claims arising from your misuse of the Website or submissions (e.g., IP infringement, unlawful content), capped at $1,000, subject to non-excludable ACL rights.
6. Privacy and Analytics
We collect limited personal information (e.g., name, email) via the contact form and anonymised data via Plausible analytics (no cookies or personal tracking). Our Privacy Policy (ranges.au/privacy) governs data handling. By using the Website, you consent to such collection, subject to the Privacy Policy.
7. Contact and Complaints
For inquiries or complaints about the Website, contact:
- Email: info (at) ranges net au
- Phone: (03) 9024 1940
- Address: PO Box 905, Strathfieldsaye Victoria, Australia
We aim to respond within 48 hours during business hours (9am-4pm AEST, Mon-Fri, excluding Victorian public holidays). Disputes are subject to mediation in Melbourne, per MSA section 10.2, without limiting urgent interlocutory relief.
8. Changes to Terms
We may update these Terms to reflect changes in Website functionality or legal requirements. Updates will be posted at ranges.au/website-terms, with significant changes notified on the Website. Continued use constitutes acceptance of updated Terms.
9. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved per section 7, subject to MSA section 10.2.